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Shelter Chieza Change Management Have you ever been to a coffee shop where there was a customer who seems to be chatting up the waiters? At every second, one waiter is weaving past and offering to make them more comfortable, fill up their cup with whipped cream or asking if their coffee is still hot enough or […]
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TelOne has successfully undergone a revolution that has seen it transform into a broadband company. Despite being the first company to deploy fibre it has been modest in its approach. With a fibre footprint of close to 3000km, TelOne surely qualifies to call itself a modern fibre company which with all
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The Zimbabwe National Chamber of Commerce (ZNCC) plans to lobby Western countries to remove sanctions that they imposed on the country over a decade ago as retribution for implementing land reforms to correct a colonial legacy.
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Nyangani Renewable Energy (NRE), an independent power producer (IPP), says it has started construction of its $7 million, 2,72-megawatt mini hydro plant in Manicaland which is expected to be complete by January 2016.
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Dr Gift Mugano Correspondent Zimbabwe is accelerating the implementation of the Zimbabwe Agenda for Sustainable Socio-Economic Transformation (Zim-Asset). One of the pillars of Zim-Asset is the Food and Nutrition Cluster which inter- alia seeks to restore the country’s breadbasket case for the region.
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Kudzai M. Mubaiwa The Business Hub The success of incubation programmes can be attributed to two aspects — the quality of the clients and the value added by the programme. Hub managers thus need to be rigorous in their selection and thereafter ensure the best structure and resourcing of the programme. We will explore this in
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Customer care is the provision of service before, during and after a purchase. According to Turban et al. (2002), “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation.”
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Lloyd Gumbo Senior Reporter RioZim, the company which was given management contract to run Murowa Diamonds following the divesture of global mining giant Rio Tinto has assured the community around the mine and workers at the diamond mine that it is committed to taking the company to greater heights.
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Matthias Ruziwa HR Issues The Labour Court enjoys exclusivity in all matters where the cause of action and the remedy are all provided for in the Act. Outside that, for instance, where the cause of action and the remedy are located in the common law, the ouster provision in the Labour Act has no application and the […]
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Farayi Dyirakumunda Correspondent There has long been a perception that personal loans advanced to individuals are used to drive consumption and are not beneficial to the overall economy as they do not assist or drive investment.
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When Scottish author and poet, Robert Louis (Balfour) Stevenson (1850-1894) noted “Everyone lives by selling something” one would not think that he, at any point, imagined that today some people have magnified what they sell more than others.
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Zachary Aldwin Milkshake in the Boardroom I have a coffee addiction. There, I have said it. The confession is finally in print. A day without caffeine is sad and gloomy. As a result I spend a large amount of time in coffee shops imbibing java-infused beverages. Last week I walked into the restroom of one of […]
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Happiness Zengeni and Martin Kadzere As part of its diversification plan, Innscor Africa has moved into the automotive spares sector following its acquisition of a controlling stake in Transerv. According to the group, the acquisition was concluded early this month.
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Business Reporter Zesa Holdings power evacuation and supply unit, Zimbabwe Electricity Transmission and Distribution Company, is working on strategies targeted at recovering $80 million monthly of the $1 billion owed by customers in unpaid bills.
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Business Reporters SNV Netherlands Development Organisation in Zimbabwe will host the Mashonaland Central Solar Fair today at the Mount Darwin Town Centre. SNV Renewable Energy Sector head Mrs Chandirekera Makuyana said the Solar Expo, organised in partnership with Government, solar companies and