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Mr Meya

Victor Maphosa Herald Correspondent
Chitungwiza Municipality has — with immediate effect — scrapped bills for services it has not been providing since 2013, public relations officer Mr Lovemore Meya has said. In an interview, Mr Meya said residents who had been billed for services such as water, sewer and roads but did not receive the services, should approach the municiplality for the bills to be scrapped.

“Chitungwiza Municipality is requesting all residents who have been billed for services such as water, sewer and roads to visit our offices to have their bills scrapped. Some residents that have been to our offices have since had their bills revised. We understand that many houses have been affected and continued receiving bills from July 2013 to December 2017 therefore we request the owners or tenants to visit our offices to have their bills revised.

Mr Meya said that in some parts, residents only received one out of the three services while in other areas they did not receive all three services.

“Please note that council will provisionally suspend billing for services for all the affected houses until the issue is rectified,” he said.

Mr Meya said the affected areas were Zengeza 4, 5, Unit N, O, P, A, B Extension, part of Unit C extension, J extension, K extension, L extension, M extension, Zanoremba Cooperative, Zengeza 3 extension and Manyame Park.

“We realised that there was a problem when people started coming through to our offices raising the issue that they were billed for the services that were not provided. As of this week, more than 100 residents have visited our offices to have the issue resolved and we are happy to say that all the affected people were assisted,” Mr Meya said.