The Herald, March 29, 1979

TOO many crimes are committed, too many accidents happen and too many losses are caused through the bland assumption that all staff are loyal, honest, and diligent; that they have always been and always will be, security consultant Mr Mark Doyle said here yesterday.

“We live in an age when management can no longer rely on what we fondly imagine are the traditional of employee honesty, integrity, and loyalty.

“There has been an erosion of these standards. Throughout all staff levels the world over, there runs a dominant theme that the bosses are fair game,” he said.

Mr Doyle was a speaker at a management security awareness seminar. He said while no manager could run his business in an atmosphere of distrust and suspicion it was not a bad idea to have a “day of disbelief”.

Mr Dave Craven, a company security manager, said that losses from dishonesty in the retail sector were from 1 to 6 percent of turnover.

LESSONS FOR TODAY

When we choose to trust someone, especially our employees or subordinates, there is need to leave room for doubt because disappointment is part of human nature. In as much as people try to do the right thing in some instances they err.

When working with a number of people, it is important to accept and to always bear in mind that people have diverse minds and personalities and as a boss or supervisor you need to treat each person differently.

Things are changing with the times and bosses need to keep up with changes as it relates not only to technology but dynamism in the workforce.

During the old days employees were so loyal that they could stay in one place for their entire working life, but today’s employees are not so loyal because they are motivated by positions, money and perks such as cars, houses and bonuses and will not think twice about quitting the moment they are offered better perks elsewhere.

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