Econet Wireless has apologised to its customers for a 3 hour data outage that took place yesterday (Tuesday, June 21, 2022), between 3 and 6pm.
“We had a data service interruption between about 3pm and 6pm today. The outage was triggered by an incident which took place on part of our core network, which has since been successfully resolved,” said Econet spokesman Fungai Mandiveyi.
“We sincerely regret the inconvenience this caused to our customers during that time,” he said in a short statement.
Earlier, Econet sent an SMS message to its customers notifying them of the problem. It also sent another SMS notice once the problem had been resolved.
Econet is the largest mobile network operator in Zimbabwe and has the widest data network coverage, according to industry figures.
The company launched 5G services in Harare and Bulawayo earlier this year.